With Office 365, your small business can create a password-protected portal to share large, hard-to email files both inside and outside of the organization, giving people a single location to find the latest versions of files or documents, no matter how many colleagues are working on them.

Powerful security features from Microsoft can help protect your data, and Office 365 will come with a 99.9-percent uptime and financially backed guarantee.

Office 365 helps to safeguard data with enterprise-grade reliability, disaster recovery capabilities, data centers in multiple locations, and a strict privacy policy. It also helps to protect your email environment with up-to-date antivirus and anti-spam solutions.

A powerful relationship management platform that is suited to the requirements of any organisation.

Microsoft Dynamics 365 Customer Engagement has a suite of award winning, powerful relationship management capability that is ideally suited to the requirements of any organisation. It provides much of the expected functionality out-of-the-box, but is highly configurable, meaning it can easily cater for the more unique requirements.

Microsoft Dynamics 365 Customer Engagement has proven it has the breadth of capability and scalability to meet even the most demanding of business scenarios, delivering compelling Sales, Customer Service and Marketing capabilities.

Core functionality

Sales - Get your sales force quickly up to speed with the advanced but easy-to-use features of Dynamics 365. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.

Customer Service - Transform your customer service into a strategic asset with Dynamics 365 customer service capabilities. With a 360-degree view of the customer, issues can be resolved quickly and handling times reduced, reducing cost and improving customer satisfaction in the simplest or most complex call centre environments.

Marketing - Get a marketing automation solution that is flexible, easy to use, and engineered to fit your business. Transform every customer interaction into a marketing opportunity. By using marketing management and automation capabilities, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns. 

Additionally, the underlying Microsoft Dynamics 365 platform allows configuration to create unique applications to be built that leverage the core capabilities of your Customer Engagement solution, while adding organisation-specific capabilities and requirements.

Other Related Services

• Field Service - The Dynamics 365 for Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set mobile workers up for success when they're onsite with customers fixing issues.

• Project Service Automation - The Project Service app helps organizations efficiently track, manage, and deliver project-based services, from the initial sale all the way to invoicing. The app enables you to Plan projects, and create estimates and work schedules, Forecast resource requirements for projects in the pipeline, Track project progress and cost consumption, Use reports and interactive dashboards to monitor key performance indicators for successful projects and many more.
  
  
• Portals
• LinkedIn Connector
• Social Engagement
• Gamification
• Unified Service Desk
• Omni-channel Engagement Hub
• And many more

Now, more than ever, your organization requires cost-effective and flexible communication tools.

With Microsoft Exchange Server  you can achieve new levels of reliability and performance with features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater mobility.

Microsoft Exchange Server is a flexible and reliable messaging platform that can help you lower your messaging costs by 50-80%, increase productivity with anywhere access to business communications, and safeguard your business with protection and compliance capabilities that help you manage risk.

The capabilities of Microsoft SharePoint  work together to help your company quickly respond to changing business needs. Using SharePoint , your people can share ideas and expertise, create custom solutions for specific needs, and find the right business information to make better decisions.

Build in feutures like SQL Server AlwaysOn which helps reduce downtime with integrated high availability and  disaster recovery.  SQL Server helps users to achieve maximum application availability and data protection with options to configure active, multiple secondaries and ability to quickly failover and recover applications.

Experience next-generation performance across SQL Server  with xVelocity in-memory technologies for both Data Warehousing and Business Intelligence; xVelocity also enables interaction and exploration of billions of rows of data at the speed of thought using xVelocity in-memory technologies for Business Intelligence.Take database development to the next level with SQL Server Data Tools, an integrated development experience for developers building next-generation web, enterprise, and data-aware mobile applications across on-premises and cloud. 

Build, deploy, and manage database or business intelligence solutions across on-premises and cloud environments using the same  development tools, frameworks and T-SQL based model. SQL Server enables extention of data virtually anywhere it supports extention of heterogeneous environments by connecting to SQL Server and SQL Azure applications using any industry standard APIs (ADO.NET, ODBC, JDBC, PDO, and ADO) across varied platforms including .NET, C/C++, Java, & PHP. SQL Server  delivers a trusted, productive and intelligent data platform for all your data needs. 

New virtualization tools, web technologies, and security enhancements help save time, reduce costs, and provide a platform for a dynamic datacenter.

Powerful new tools like Internet Information Server 7.0 (IIS7), Windows Server Manager, and Windows PowerShell, offer more control over servers and streamline web, configuration, and management tasks. 

Advanced security and reliability enhancements like Network Access Protection and the Read-Only Domain Controller harden the operating system and protect the server environment to help create a solid foundation on which to build businesses.

Windows Azure is an open and flexible cloud platform that enables you to quickly build, deploy and manage applications across a global network of Microsoft-managed datacenters. 

You can build applications using any language, tool or framework. And you can integrate your public cloud applications with your existing IT environment.

Windows Azure delivers a 99.95% monthly SLA and enables you to build and run highly available applications without focusing on the infrastructure. It provides automatic OS and service patching, built in network load balancing and resiliency to hardware failure. It supports a deployment model that enables you to upgrade your application without downtime. 

Windows Azure enables you to easily scale your applications to any size. It is a fully automated self-service platform that allows you to provision resources within minutes. Elastically grow or shrink your resource usage based on your needs. 

You only pay for the resources your application uses. Windows Azure is available in multiple datacenters around the world, enabling you to deploy your applications close to your customers.